Parent wishes to discipline son more calmly

DEAR HARRIETTE: I feel like my 8-year-old son doesn’t listen to me unless I raise my voice. I hate that yelling has become our norm. It leaves me feeling frustrated and guilty, and I know it’s probably affecting him too. Small things like getting dressed, brushing teeth or cleaning up toys can turn into a major confrontation, and I end up yelling just to get him to comply. I’ve tried reasoning cal…