“There hasn’t been a business I’ve been to here that I’ve been treated unjust, or anything. Everybody’s always treated me with respect around here.”
Roger Silva can regularly be found at McKinsey Ford, where he works as a service technician.
“I’m a Ford-certified technician, and I do vehicle repairs, warranty repairs. The repairs I do cover anything small to pretty much anything major,” he said. The vehicle he was working on currently was a white truck preparing for diagnosis, as the owner reported it to shake while going down the road.
Between …