Group chat argument spreads to real life

DEAR HARRIETTE: My friend is upset with me because I didn’t defend her during a heated argument in a group chat with some of our mutual friends. I didn’t feel I should get involved. The conversation had escalated quickly, and I thought it was better to stay neutral. Now she’s distant and barely responds when I try to reach out.

I feel caught in an awkward position. I want to respect her feelings an…